Services
Spectronix recognizes the importance of customer service and installation support. Our mission is to provide the best service and support in the industry. We offer support in a number of ways to accommodate your tight budget or timeline. No job is too small or too large.
We provide support to our customers in the following ways:
Live Phone Support
Spectronix provides free phone support during our office hours 8:00AM to 5:00PM PST. Call us today at 702-798-5355 and ask for customer support. Our onsite technicians can help your technicians diagnose and solve any progressive problem at NO COST to you!
Email Support
Spectronix responds to all inquiries for service and support within 24 hours Monday through Friday via our support email. It is: support@spectronix.com
RMA and Product Warranty/Repair
RMA and Product Warranty and Repair Spectronix supports the repair and diagnostics of its products with its RMA product return and repair service. You may call or email us with your service needs. Once you obtain a service RMA number from our service department, the product may be returned to us for repair.
OnSite Training
Spectronix provides onsite installation support and onsite training of our products. We believe the customer is best served when they feel confident in operating and managing the product themselves. This provides the customer with more confidence, little or no down time, and lower cost of ownership.
INSTALLATION
Spectronix provides top notch installation support. For demanding installations that need to be accomplished in record time, nobody beats the performance and caring of the Spectronix install and training team. We guarantee results. We don’t leave until you are completely satisfied!
Getting tired of your old progressive equipment? Getting absolutely no support for your mission critical gaming applications?
Spectronix is recognized as the industry leader in progressive equipment and customer satisfaction. If you feel terrible when you think about progressive equipment, you’re dealing with the wrong company! Ask us for customer testimonials, and we’ll prove we’re the best!
Spectronix responds to all inquiries for service and support within 24 hours Monday through Friday via our support email.
It is: support@spectronix.com.
Call Spectronix at 702-798-5355 for more answers.
